In case a terminal needs to be repaired, X64 will be happy to help. In normal situations of faulty terminals, X64 supports its repair for 2 years. After that period, X64 will be happy to support its terminals based on a fee for repairs, which is based on replacement parts and delivering costs.

This is, however, dependent on availabilty of parts and also dependent on work load at our reparing office. If you have a hardware problem, please contact us on: explaining your problem. In case of software fault, please contact us on Any other issue, or if unsure about what is affecting the normal use of your terminals, please contact us on or fill out the contact form.
Address to send your repairs.

Rua Primeiro de Dezembro, 243 S-33
4450-227 Matosinhos
Telephone: +351 229 351 305
Facsimile: +351 229 351 307